People who thought they were going to see Ed Sheeran perform had their hopes dashed when their tickets were canceled just hours before the show. NHS and emergency service workers who booked with their Blue Light discount card were among those affected.
The Blue Light Card offer was also available to people in the social sector and the armed forces, with tickets allowing access to Sheeran’s sold-out concerts at Glasgow’s Hampden Park. The singer-songwriter was playing two dates at the stadium, one on Thursday (June 16) and the other on Friday (June 17).
Community psychiatric nurse Cat Allan, 42, had booked two tickets and called the situation “ridiculous”, reports The Daily Record. “I’m annoyed and there are a lot of disappointed people,” she said.
“I booked two tickets using the blue light card, but there were around 17 of us in total. Everyone is either an NHS or a frontline worker and we’ve all worked with Covid.
“It’s terrible. They make it look like they’re going to give back to frontline staff and then they do it and cancel without even 24 hours notice.
“My daughter who came with me is only 15 so she understands but my friend’s daughter is younger and completely devastated. It’s good to disappoint us but disappointing the kids who were so excited is not fair. “
Police Scotland employee Mr Duffy, 28, was also affected by the cancellation. He said: “My wife is an NHS nurse and she said someone in her job had her tickets cancelled.
“I went on and checked on the Ticketmaster app and the tickets had been cancelled. Didn’t get an email – there was no correspondence.
“People have booked travel hotels and now they will be paid out. It’s really poor the way they’ve done it.”
Concert promoter AEG blamed an oversubscription for free tickets and told fans they would see Ed Sheeran the next time he played in Scotland. An AEG spokesperson said: “Unforeseen logistical circumstances have unfortunately resulted in an oversubscription to a free allocation of tickets for tonight’s show.
“This means that some recipients have unfortunately had their tickets cancelled. We will ensure that those affected are invited the next time Ed plays in Scotland.
“Our customer relations team is currently dealing with all customers who have been affected. We apologize for the inconvenience caused. »